Best-in-class video conferencing services let users share their screens, remotely access one another's desktops, chat via text, exchange files, communicate via digital whiteboards, and even broadcast conferences to large groups of passive viewers (like webinars). Modern video conferencing systems also offer a big bucket of new capabilities that older systems never had. Mobile devices are often supported, too, including apps for Android, Chrome OS, and iOS.
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Many provide an entirely browser-based experience, which means you don't even need to install an app (although a standalone app usually gives the best experience). These new services are often hardware agnostic, meaning you can either buy dedicated hardware or use whatever webcam or microphone works with your computing device. Today's star players are cloud-based services requiring little dedicated infrastructure. These costly, high-end systems are still available, but the industry has moved forward. Video conferencing first emerged in the form of proprietary, end-to-end systems that combined hardware and software and were typically integrated into office conference rooms. But first, check out a rundown of the video conferencing software that came out ahead in our testing. Scroll down to learn more things to consider when evaluating video conferencing software for your business. This review roundup aims to help you do that. That means you'll want to invest in the best video conferencing software you can find. According to a recent study by PCMag's sister site Spiceworks Ziff Davis (Opens in a new window) (SWZD), despite fears of economic recession, most companies plan to increase their IT spending, particularly in areas like video conferencing that help to enable remote work. ( Editors' Note: Spiceworks is owned by Ziff Davis, PCMag's parent company.)īut the more your organization relies on video conferencing, the more it becomes an essential service. Market research suggests this trend is only likely to continue. As a result, video conferencing became the go-to solution when in-person meetings weren't feasible.
Even before the COVID-19 pandemic made working from home a necessity, many companies were already cutting back on travel expenditures due to rising costs. Video meetings have become a staple of today's businesses, particularly those that have embraced hybrid work.
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